Dementia Care Home

Ashbourne House

230 Lees New Road, Oldham, Lancashire, OL4 5PP

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff65 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds35
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2021-11-20

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth65
  • Compassion & dignity65
  • Cleanliness60
  • Activities & engagement45
  • Food quality50
  • Healthcare48
  • Management & leadership68
  • Resident happiness55
Section 02

What inspectors found

Inspected 2021-11-20

  • Is this home safe?

    Good
    The Safe domain was rated Good at the October 2021 inspection. This covers staffing levels, medicines management, safeguarding, and infection control. The home had previously been rated Requires Improvement overall, so achieving Good in Safe represents a meaningful step forward. The published report does not include specific detail about staffing ratios, night cover, or how medicines are managed, so these remain areas where families will need to ask directly.
    Verified by inspector
  • Is the care effective?

    Requires improvement
    The Effective domain was rated Requires Improvement at the October 2021 inspection. This domain covers care planning, staff training, healthcare access, and nutrition. It is not possible from the published summary to know exactly which aspects fell short, but Requires Improvement means inspectors identified areas where the standard expected was not consistently met. This is the domain most directly linked to whether your parent's individual needs, preferences, and health conditions are understood and acted upon day to day.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the October 2021 inspection. This covers staff warmth, dignity, respect, and whether residents are treated as individuals. A Good rating here is significant because it is the domain most directly linked to how your parent will feel on an ordinary day. The published summary does not include specific inspector observations or resident and family quotes, so it is not possible to know exactly what inspectors saw that led to this rating.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Requires improvement
    The Responsive domain was rated Requires Improvement at the October 2021 inspection. This domain covers activities, individual engagement, complaint handling, and end-of-life care. It is the domain most directly linked to whether your parent will have a meaningful daily life at Ashbourne House. The published summary does not specify which aspects of Responsive fell short. For a home with dementia as a specialism, the Responsive rating is particularly important because people living with dementia often cannot advocate for themselves when activities or individual attention are lacking.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the October 2021 inspection. A named registered manager, Samantha Louise Booth, is listed alongside a nominated individual, Rajesh Gupta. The improvement from the previous Requires Improvement overall rating suggests that leadership has driven meaningful change in at least some areas of the home. The published summary does not include detail about how the manager is known to staff and residents, whether staff feel able to speak up, or what governance systems are in place.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Ashbourne House supports people with various needs, including dementia, physical disabilities and sensory impairments. They care for both younger adults under 65 and older residents. The home provides specialist dementia care as part of their services. They work with residents at different stages of their dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Ashbourne House scores in the mid-range because the overall Good rating and improvements in safety, caring, and leadership are real positives, but two domains still require improvement and the published inspection report contains very little specific detail about what daily life looks like for your parent.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

Ashbourne House Care Home on Lees New Road in Oldham was rated Good overall at its last inspection in October 2021, with Good ratings in Safe, Caring, and Well-led. This represents a genuine improvement from its previous Requires Improvement rating, and suggests the registered manager has addressed at least some of the earlier concerns. The home is registered to support people with dementia, physical disabilities, and sensory impairment across its 35 beds. Two domains, Effective and Responsive, still carry a Requires Improvement rating, and these cover areas that matter enormously for your parent's daily experience: care planning, training, activities, and how the home responds to individual needs. The published inspection summary is brief and contains very little specific detail, so families visiting Ashbourne House should go prepared with direct questions. In particular, ask to see the current activity timetable, ask what has changed in Effective and Responsive since the last inspection, and check whether the same registered manager is still in post, as leadership stability is one of the clearest predictors of quality direction.

The three questions to ask when you visit

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In Their Own Words

How Ashbourne House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Ashbourne House says about itself

Oldham care home offers specialist support for complex needs

Ashbourne House Care Home – Your Trusted residential home

Ashbourne House Care Home in Oldham provides care for people with a wide range of needs, including those living with dementia and physical disabilities. The home welcomes both younger and older adults who need specialist support. Located in the North West, they work with residents who have sensory impairments and other complex conditions.

Care & specialisms

Who they care for

    The team at Ashbourne House supports people with various needs, including dementia, physical disabilities and sensory impairments. They care for both younger adults under 65 and older residents.

    How they describe their dementia care

    The home provides specialist dementia care as part of their services. They work with residents at different stages of their dementia journey.

    “If you're considering Ashbourne House for someone you love, visiting in person will help you understand if it's the right fit for your family's needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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